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ORDER ISSUES

If you have paid already, your order can’t be cancelled and your items can only be returned to us after they’ve been delivered. You can do this by logging a return here , as long as your order falls within our Returns Policy.

It’s not possible to add or remove items from an order once you’ve received your payment confirmation email.

GENERAL

Firstly, subscribe to The CLIQUE newsletter database here and look out for the welcome email in your inbox.

If you are looking to join our PR list you can do so here. Make sure you fill in all the fields – such as your social media handles and more – to opt in for PR activities and brand collaborations. Submit and voila! This is is strictly monitored so if you do not fall within our criteria you will be moved to the General Mailing List. We will be in contact with you should we have any PR opportunities on our radar.

The CLIQUE is our newsletter database – when joining you opt in to get all the latest news about new products, promotions, offers and discounts and more. You can also get 20% off your first purchase when you sign up. Interested? Sign up here.

To edit your email preferences, click here.

Have a brand or product related question? The first step is to reach out. Pop us a message here. Should you have any questions, please fill out this form and we will get back to you as soon as possible.

To register your account profile, click here.

On your Account log-in page, click on ‘Forgot your password?’.

Enter your account email address and we’ll then email you instructions to your account email address on how to create a new password.

Coupons have specific terms and conditions regulating when and how they may be used, such as minimum spend, qualifying product purchases and the expiry date.

Please make sure that you meet all these requirements when trying to redeem your coupon code in the Promo Code box at checkout. Coupon codes will be issued via email.

All products with stock will have an add to cart option. All out of stock items will not be able to be added to your cart. Coupon codes will be issued via email.