Subscription:

• Month-to-month basis
• Subscription fees will depend on the package selected or agreed upon fees

Payments:

• Payments are on a monthly subscription fee basis
• Subscription fees and airtime are due in advanced
• Subscription and airtime payments are non-refundable
• Airtime purchases not used during the current subscription period will rollover to the next month
• Support outside of business hours will be billed at R600 per hour
• Custom development are available and will be invoiced at R900 per hour

Support:

• Support will be provided during business hours (Monday - Friday 08h00 - 17h00)
• Support will be provided for technical issues
• Support requests should go through the following channels:
* Email: support@yooper.co.za
* Phone: 079 874 6990 | 072 641 3914

Compliance and confidential information:

• Yooper will protect the confidentiality of its subscribers’ information, and use its subscribers’ information only for the purpose permitted or required
• Yooper fully complies with the POPIA under South African Law

Intellectual property:

• We have created, acquired or otherwise obtained rights in our technology and will own all right, title, and interest in our technology
• Our logo and sub-logos, marks, and trade names are our trademarks and no person may use them without permission. Any other trademark or trade name that may appear on our marketing material is the property of its respective owner.